Refund policy

Returns

We accept returns within 14 days of delivery. To be eligible, the part must be uninstalled, unmodified, and in its original packaging. Test-fitting is fine — parts that have been drilled, sanded, painted, or fully installed are not eligible for return.

To start a return, email apexcarbonsupply@gmail.com with your order number. Once your return is approved, we'll send instructions and the return shipping address. Return shipping is paid by the customer — we strongly recommend a tracked, insured service, as we can't refund parts that are lost or damaged on the way back. Items sent back without an approved return request will not be accepted.

Refunds

Once your return arrives and passes inspection, we'll issue a refund to your original payment method within 10 business days. Original shipping costs are non-refundable.

Damaged, defective, or incorrect items

Every part is photographed and quality-checked before dispatch. If your order arrives damaged, defective, or different from what you ordered, contact us within 48 hours of delivery with photos of the part and the packaging. We'll send a replacement or issue a full refund — you won't need to ship anything back.

Fitment guarantee

If a part doesn't fit the exact model and chassis listed on its product page, we'll make it right with a replacement or a full refund.

Order cancellations

Every part is made to order. You can cancel for a full refund within 24 hours of purchase. Once production has started, orders can no longer be cancelled — but the 14-day return policy above still applies after your part arrives.